Terms and conditions

Workshop enrolments

All workshop registrations are made in accord with the following Terms and Conditions of Service. If you have any questions about these, contact our office.

Payment terms

Individual persons are required to register and pay at the same time, using the on-line service. The option “INVOICE NOW, FOR LATER PAYMENT” is only for Government Departments and organisations. Once you complete your registration and payment you will receive an immediate email confirmation of your registration together with a receipted Tax Invoice from Register Now. Accepted payment methods are VISA and Mastercard, Diners Club and American Express are not accepted. Your credit card will show a charge to Psychology Training.

Invoice Now, Pay Later is available, however any discount is not applicable to this option. The individual, government department or organisation listed as responsible for the registration will receive an email within 3 working days and will be required to issue a Purchase Order to cover the invoice. All invoiced registrations are treated as firm bookings and are subject to the standard cancellation policy (i.e. cancellations may be made with more than 14 days’ notice in writing, substitutions may be made).

All transactions are in Australian dollars, and GST (10%) is applicable to all Australian workshop fees. The fee for non-Australian workshops is calculated on the basis of the official exchange rate prevailing when the workshop was first listed on our website. The fee is free of Australian GST, but may include GST (NZ 15% or Singapore 7% respectively).

Invoices

You will receive an email confirmation of your enrolment from both eWay and Bookitlive, which includes a receipted tax invoice. If you lose your invoice, they can be replaced by emailing admin@psychology-training.com.au

Cancellations by attendees

Refunds are given for cancellations received in writing or email more than 15 days before the workshop start date, less a $50.00 administration fee per person.

Cancellations made within 15 days of the scheduled start date of the workshop are not refundable. Refunds will not be given for non-attendance, regardless of the reason.

Registrations may be transferred in full to one other person to attend the same workshop, providing they meet any relevant eligibility criteria.

We must be advised of the full details of your substitute person prior to the start of the workshop AND you must pass onto this person all materials that you have received.

Cancellations by Psychology Training Australia

The organisers reserve the right to cancel or reschedule any workshop for which sufficient registrations are not received up to three weeks prior to the workshop starting date. Existing registrants will be sent a full refund, and may keep any materials sent. We cannot reimburse any expenses you may have incurred, but we will reimburse the cost of travel insurance directly related to attending this workshop, on receipt of your insurance receipt.

Security

All on-line registration and payment details are handled by our external Australian shopping cart and Internet gateway providers, using the latest 128-bit SSL encryption technology approved by our bank, Westpac. We never see your credit card details.

Our enrolments are managed by Bookitlive, and the payment gateway used is eWay, a leading Australian e-commerce provider. Please refer to these website for their individual privacy and security policies.

Privacy policy

All information we collect in relation to your enrolment is kept strictly secured. We use the information to confirm your eligibility to attend our workshop (e.g. Registered Health Professional status), to provide you with with the following: workshop details, pre-workshop materials, personalised workshop materials, post-workshop follow up information and future workshops.

If you do not wish to receive information from us please email admin@psychology-training.com.au us to be removed from our database.

For more information, see our Privacy Policy.

Equal access

We aim to make our trainings accessible and inclusive to all attendees.

Any person with specific needs as a result of a disability who wishes to attend one of our trainings can seek clarification on the facilities from us via email admin@psychology-training.com.au or telephone 0421 131 042 or alternatively, contact the training venue directly.

Grievance process

Should any participant have questions or concerns, they can email admin@psychology-training.com.au or telephone 0421 131 042. Any ethical concerns can be directed to AHPRA (the Australian Health Practitioner Regulation Agency) at www.ahpra.gov.au.