All workshop registrations are made in accord with the following Terms and Conditions of Service. If you have any questions about these, contact our office. We are flexible and are generally able to make arrangements that are mutually convenient.
Privacy Policy
All information we collect in relation to your registration is kept strictly secured. We use the information to confirm your eligibility to attend our workshop (e.g. Registered Health Professional status), to provide you with with the following: workshop details, pre-workshop materials, personalised workshop materials, post-workshop follow up information and future workshops. If you do not wish to receive information, please opt out by emailing us.
Security
All on-line registration and payment details are handled by our external Australian shopping cart and Internet gateway providers, using the latest 128-bit SSL encryption technology approved by our bank, Westpac. We never see your credit card details.
Our registrations are managed by Register Now, Australia’s largest on-line registration service. Register Now’s Terms and Conditions appear further along in the registration process. The actual transfer of funds between your card and our bank is handled by eWay, a leading Austalian e-commerce provider. You will receive emailed confirmation of your registration from both eWay and Register Now, with a Receipted Tax Invoice. If you lose these, they can be replaced by contacting the Psychology Training office.
Terms and Conditions
Individuals
Individual persons are required to register and pay at the same time, using the on-line service. The option “INVOICE NOW, FOR LATER PAYMENT” is only for Government Departments and organisations. Once you complete your registration and payment you will receive an immediate email confirmation of your registration together with a receipted Tax Invoice from Register Now. Accepted payment methods are VISA and Mastercard, Diners Club and American Express are not accepted. Your credit card will show a charge to Psychology Training.
Instalment Payments: Some workshops allow registration in instalments, with an initial part-payment upon registering and the balance to be paid in one or two further monthly payments. After your initial payment Psychology Training will email you an invoice showing the balance due and the due date for payment. Reminders will be sent if your payment has not been received by the due date. If the outstanding balance is not paid one week after the second reminder notice is sent to your email address, your training place will be forfeited, along with all monies already paid.
Government Departments and Organisations
The “INVOICE NOW, FOR LATER PAYMENT” payment option is reserved for Government Departments and organisations. The organisation will be invoiced by Psychology Training for their registrations within 3 working days and will be required to issue a Purchase Order to cover the invoice. Instructions: after clicking the “register” link on the workshop page the Register Now service page will open. Enter the names, required details and individual email addresses of all staff being registered, and select the “INVOICE NOW, FOR LATER PAYMENT” option. When all attendees are entered, proceed to complete the section detailing the organisation, address, and name and email address of the Administrative Officer responsible for payment. Within 3 working days Psychology Training will email that person an invoice. Following normal business practice you would then send a Purchase Order covering the invoice to Psychology Training. Because we have frequently experienced long delays in receiving payment for invoiced registrations, or had registered attendees not come to the workshop without notifying Psychology Training, all invoiced registrations are treated as firm bookings, may not be cancelled (but substitutions may be made), and are charged at the standard fee.
All transactions are in Australian dollars, and GST (10%) is applicable to all Australian workshop fees. The fee for non-Australian workshops is calculated on the basis of the official exchange rate prevailing when the workshop was first listed on our website. The fee is free of Australian GST, but may include GST (NZ 15% or Singapore 7% respectively).
Disclaimer
The organisers reserve the right to cancel or reschedule any workshop for which sufficient registrations are not received up to 3 weeks prior to the workshop starting date. Existing registrants will be sent a full refund, and may keep any materials sent. We cannot reimburse any expenses you may have incurred, but we will reimburse the cost of travel insurance directly related to attending this workshop, on receipt of your insurance receipt.
Cancellation and Refund Policy
Refunds are given for cancellations received in writing or email more than 15 days before the workshop start date, less a $50.00 administration fee per person. Cancellations made within 15 days of the scheduled start date of the workshop are not refundable, but may be transferred in full to one other person to attend the same workshop. We must be advised of the full details of your substitute person prior to the start of the workshop AND you must pass onto this person all materials that you have received. Refunds cannot be made for non-attendance, for whatever reason. We reserve the right to cancel a workshop and if we need to do so any payments received will be refunded in full.
Equal Access
Any person with specific needs as a result of a disability who wishes to attend one of our trainings can seek clarification on the facilities from us (Ph 0421131042) or alternatively, please contact the training venue directly.
Grievance process
Should any participant or trainee have questions or concerns, they should contact either the trainer who presented the workshop and/or our office at admin@drchristopherlee.com or PH 042 1131 042. Any ethical concerns can be directed to AHPRA (the Australian Health Practitioner Regulation Agency) at www.ahpra.gov.au.
Psychology Training Terms and Conditions, 21 December 2018